Urgent Opening For Customer Support Representative

Shopperji

- Handling customer inquiries and providing appropriate solutions or responses.

- Processing orders, returns, and exchanges.

- Maintaining accurate records of customer interactions and transactions.

- Resolving customer complaints and issues in a timely manner.

- Communicating with customers via phone, email, chat, or in-person.

- Collaborating with other departments to ensure customer satisfaction.

- Following company policies and procedures.

- Upselling or cross-selling products or services when appropriate.

- Providing feedback to management to improve customer experience.

- Maintaining a positive and professional attitude at all times.

• Experience

  1 - 3 Years

• No. of Openings

  24

• Education

  B.A, Diploma, Higher Secondary, Any Bachelor Degree, Professional Degree, Secondary School, Vocational Course

• Role

  Customer Support Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office