Customer Support Representative

Purnima Entertainment LLP

0 - 1 Years
6 Openings
0.8-1.0 Lac/Yr
Jajpur
Posted 24 days ago
Face-to-Face interview

Key Skills

Customer Relationship Customer Service Customer Support English Language

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Job Description

Greet and interact with visitors to provide a warm and welcoming experience.

Address customer queries related to games, activities, and facilities promptly and professionally.

Assist visitors in understanding and participating in games and activities.

Promote and cross-sell games, packages, and other offerings to maximize customer engagement.

Ensure customer safety by monitoring trampoline park activities and enforcing safety guidelines.

Provide information about rules, safety instructions, and game mechanics to visitors.

Handle minor troubleshooting for games and escalate technical issues as needed.

Maintain a clean, organized, and safe environment for customers.

Gather feedback from customers to continuously improve service delivery.

Experience
0 - 1 Years
No. of Openings
6
Education
Secondary School, Diploma, B.A
Role
Customer Support Representative
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Fantasy Square, 192-196, Ajmer Rd, near 200 Feet Bypass Road Jaipur Rajasthan

About Purnima Entertainment LLP

Behind every story of success, theres an idea fueled by compassion, dedication & commitment. The promoters of PUNO, Poornima Group of Businesses, after quietly earning a name of trust for them in the field of event management and fireworks, forayed into the indoor entertainment industry with a vision to bring the best of the globe to the Indian sub-continent region. With a mission to shape up their dreams, PUNO started its journey with the ambition to provide amusement to everyone regardless of age, PUNO parks are equipped with state-of-the-art fun-filled indoor Adventure and Trampoline games/activities, followed by the internationally proclaimed Augmented, Virtual Reality games & attractions that make PUNO turn out to be a popular and most loved recreational space in the country today.