Customer Support Representative (female)

Cloud Certitude

Roles & Responsibilities:

�� Initiate outbound calls to leads and potential clients from provided lists or databases

�� Handle incoming calls from clients seeking information about our properties, services, and processes.

�� Provide accurate and detailed information about available properties, pricing, amenities, financing options, and any other relevant details.

�� Assess the needs and preferences of the caller to determine their level of interest and potential as a qualified lead.

�� Set up appointments for interested clients to visit properties or in the office or meet with sales agents.

�� Maintain a follow-up schedule for leads who require more time or information before making a decision.

�� Record and update client information, inquiries, and interactions in the CRM system.

�� Collaborate with the sales team to ensure seamless information flow and a smooth transition from inquiry to sale.

�� Meet daily, weekly, and monthly call and lead generation targets. Provide regular reports on call outcomes and lead progress.

• Experience

  1 - 3 Years

• No. of Openings

  5

• Education

  Any Bachelor Degree

• Role

  Customer Support Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office