Fitness Center Manager

  • icon job experience 2 - 3 Years
  • icon job opening 2 Openings
  • icon salary 2.3-3.5 Lac/Yr
  • icon job location Telangana
  • Face-to-Face interview Face-to-Face interview
Key Skills

Managerial Skill Customer Support Process

Job Description

Experience managing Phone, Chat and email Customer Support process

Ability to drive CSAT on the customer service process

Experience with international customer service process

Driving customer KPIs and ensure all targets are met

Handling customer escalations and sharing RCA on timely basis

Handling WBR, MBR and QBR calls

Review the data presented and share identified opportunities with customer to improve the process

Managing Team Leaders in the process and grooming for next level of responsibilities

Proactive communication on issues, downtimes and system related issues

Keep Management posted on discussion with customer and identified risks

Ensure all processes are complaint as per internal/External audit requirements

Conducted skip meetings and take appropriate next steps to improve team satisfaction

Drive positive working culture across the team members

Develop next level leadership by conducting required training and recommending skills to obtain

Periodic review with team on the results and setup targets to achieve

Ensure support ratio is maintained as per SOW
  • Experience

    2 - 3 Years

  • No. of Openings

    2

  • Education

    B.Com

  • Role

    Customer Support Process

  • Industry Type

    Hospitals / Medical / Healthcare Equipments

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

Similar Jobs
Apply Now

Register to Get Relevant Jobs

Get Noticed By Top Recruiters

Become a Premium Job Seeker

  • Higher Boosting
  • Resume Highlighter
  • Verified Stamp
  • Resume Exposure

499/- for 3 months

Pay Now

Similar Jobs

Direct Walk-In For Tamil Telecaller (Female)

Give a Hand Foundation

  • Location Chrompet Chennai
  • Experience 0 - 2 yrs
  • Salary 1.8 Lac/Yr
Soft SkillsCommunication SkillTamil SpeakingDomestic CallingCustomer Support Voice Process

Hiring For Customer Service Support

Vyan Trip Airways Services Private Limited

  • Experience 0 - 1 yrs
  • Salary 4.5 Lac/Yr
Customer CareCustomer Support Voice ProcessCustomer Support Operations

Urgent Opening For Customer Service Support

Employeazy

  • Experience 0 - 1 yrs
  • Salary 3.0 Lac/Yr
Customer Service SupportTele SalesCustomer CareCustomer Support OperationsCustomer Support Voice Process

Customer Service Support

Ab7 Solutions

  • Experience 0 - 4 yrs
  • Salary 3.0 Lac/Yr
CommunicationProblem SolvingCustomer Support Voice ProcessCustomer Support OperationsCustomer Care

Customer Service Support

GV Hr Solutions

  • Location Noida Sector 1
  • Experience 0 - 1 yrs
  • Salary 2.3 Lac/Yr
Good Communication SkillsCustomer CareCustomer Support Voice Process

Walk-in For Urgent Opening For Customer Service Support

Magnum Group

  • Location Chinar Fortune City Bhopal
  • Experience 0 - 1 yrs
  • Salary 2.0 Lac/Yr
CommunicationCustomer CareCustomer Support OperationsCustomer Support Voice Process

Direct Walk-In For Customer Service Support

Pinaka Consultancy

  • Location Powai Mumbai
  • Experience 0 - 1 yrs
  • Salary 3.0 Lac/Yr
Banking OperationsCustomer CareCustomer Support OperationsCustomer Support Voice ProcessOutbound SalesHindiEnglish

Urgent Requirement For Customer Service Support

Prime Services Pvt Ltd

  • Location Hinjewadi Pune
  • Experience 1 - 2 yrs
  • Salary 4.0 Lac/Yr
Customer Support Voice Process

Urgent Requirement For Customer Service Coordinator

Tools 4 Trade

  • Location Delhi NCR
  • Experience 1 - 2 yrs
  • Salary 6.0 Lac/Yr
Customer CareCustomer Support Voice ProcessCustomer Support Operations

Looking For Customer Service Support

Outpace Consulting

  • Location Chennai
  • Experience 1 - 6 yrs
  • Salary 3.8 Lac/Yr
Customer CareCustomer Support Voice ProcessGood Communication Skills

Looking For Customer Service Coordinator

Rajawager

  • Location Cambodia
  • Experience 0 - 1 yrs
  • Salary 9.0 Lac/Yr
AgentsCustomer CareCustomer Support OperationsCustomer Support Voice Process

Urgent Opening For Customer Support Voice Process

Sagility

  • Experience 0 - 1 yrs
  • Salary 3.3 Lac/Yr
Voice Process ExecutiveCustomer Support

Customer Support Voice Process

Sagility

  • Location Electronic City Bangalore
  • Experience 0 - 1 yrs
  • Salary 3.3 Lac/Yr
Communication Skills

Tele Calling (0-5 Years)

Akshahantre Consultancy Services

  • Experience 0 - 5 yrs
  • Salary 4.8 Lac/Yr
Motivating SkillOutbound CallingMarketing CommunicationKPOCustomer Support Voice ProcessTelecallerTelesales Representative

Opening For Customer Support Voice Process

Meera it solution

  • Location Siliguri
  • Experience 0 - 2 yrs
  • Salary 2.5 Lac/Yr
English LanguageCustomer Support Executive

Related Job Openings

We use cookies to improve your experience. By continuing to browse the site, you agree to our Privacy Policy Terms & Conditions [Seeker]

Got it