Customer Support Officer

Xentricx Technologies Pvt Ltd

A job description for a customer care executive typically includes responsibilities such as:

1. Interacting with customers via phone, email, or chat to provide information and resolve inquiries or issues.

2. Handling customer complaints and providing appropriate solutions in a timely manner.

3. Building sustainable relationships and trust with customers through open and interactive communication.

4. Keeping accurate records of customer interactions, transactions, comments, and complaints.

5. Communicating and coordinating with internal departments to ensure customer needs are met effectively.

6. Providing feedback on the efficiency of the customer service process and suggesting improvements.

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  Higher Secondary

• Role

  Customer Support Officer

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office