Customer Support

Toolsvila

0 - 5 Years
5 Openings
1.3-2.0 Lac/Yr
Durgapur
+1 Durgapur Bardhaman
Face-to-Face interview

Key Skills

Non Voice Customer Care Technical Support Sales Support Service Marketing Technical Services Customer Service Operations After Sales Service Product Support

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Job Description

a) Should be able to answer customer queries via calls/chat & emails.

b) Should be good at communicating. (Fluency in English & Hindi preferred)

c) Should be able to manage customer complaints, provide appropriate solutions and alternatives.

Good Communication Skills, Pressure Handling ability, Convincing Power, Patience & Time Management Skills, Complaints ResolutionProblem, SolvingAdaptability , Empathy, customer support

Experience
0 - 5 Years
No. of Openings
5
Education
Any Bachelor Degree
Role
Customer Support
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Toolsvila

Toolsvilla is Indias leading B2B eCommerce Marketplace working on a mission to eliminate operational inefficiencies in Small Indian Businesses and improve their income. We offer a wide range of High quality Machinery, Tools & Supplies from leading Indian & Global Suppliers that help SMBs specially in the Agri-Food category become more efficient & profitable. Our customers also have access to Free Training, Advisory & After-Sales Support through the Toolsvilla network.