Customer Support

Consilio Resources Pvt. Ltd.

3 - 5 Years
1 Openings
3.0-5.0 Lac/Yr
Delhi
Face-to-Face interview

Key Skills

Customer Care Customer Service Operations Proficient in Excel Excellent Communication Skills Technical Savvy Create A Supportive Work Ambiens Strong Organizational Skills With A Problem-solving Attitude

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Job Description

 Create regional sales plans and quotes in alignment with business objectives

 Plan and deliver CRM strategies to retain existing customers

 Enhance existing support strategies to improve customer interaction and contact deflection

 3+ years of working experience in customer support preferably in textiles or luxury industries

 Serve as the feedback loop/connective tissue between customers and product management.

 Maintain the data standard and proposal preparation

 Maintain quality service by establishing and enforcing organization standard

Experience
3 - 5 Years
No. of Openings
1
Education
B.Com, M.Com
Role
Customer Support Executive
Industry Type
Manufacturing / Production / Quality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Consilio Resources Pvt. Ltd.

VFM is associated with companies from Switzerland, United Kingdom, European Union and Dubai as exclusive distributors for their products in India. The products and collections promoted by VFM meet the highest standards in terms of quality, latest designs, trends and aesthetics in addition to having a sustainable approach towards environment, with respect to various production processes and/or technical specifications.

VFM markets its products in India through Architects, Interior Designers, etc. for project specification; through a network of distributors / showrooms in retail; and directly through corporate clients, contractors for large projects which require specific products to meet the project requirement.

VFM also has special production abilities, wherein we are both competitive and competent in carrying out custom manufacture of special articles / design as may be required for the larger projects in terms of fabrics, wall-papers, carpets and rugs furniture and accessories etc. The articles so manufactured correspond to the project specifications in terms of composition, flame-retardancy, wash ability, durability to usage/ rubs, light fastness etc. while also meeting the budget constraints.

VFM and its principals are globally associated with and have executed a number of reowned projects for Hotel chains (like Marriott, Hilton, Hyatt, Accor Group, Shangrila etc.), Cruise ships (Royal Caribbean Cruise Lines, P&O etc.), Hospitals Banks, office building, Threatres and Clubs (Wimbledon etc.) to exclusive palaces and luxury residences. A majority of these projects have been realized in collaboration with international Architects and or Interior Designe