Customer Support

Teleperformance

Client Name: Teleperformance

Job Description

Identifying clients, presenting the concept, explaining its values and benefits and executing orders, adhering to target limits.

One should be able to convince an existing client.

Generating leads through telecalls, emails.

generating new business leads, and support sales.

Maintaining lead database of the clients and prospects.

Handling Walk-in Customers and ensuring proper coordination between the company and its clients.

Maintaining periodic status reports, activity reports, and calls/ follow-ups reports on daily Basis.

Contacting potential or existing customers to inform them about a product or service.

Should be able to work with a Team.

Coordinating with operation team to ensure the timely response to inquiries.

The candidate should be able to understand the client's complaints and work on resolving them Quickly.

understand customer requirements and close sales

Desired Candidate Profile

*

Excellent communication and interpersonal skills

Proficient with Ms Office

Good Voice Over

Must have good Communication and Presentation

Good selling and negotiations skills

Freshers and Experience both can apply for this job

Language: English + [ Telugu / Tamil / Malayalam ] preferable

Any PUC / Any Graduate can apply

Shift timings :

1) Male - 6 am to 1 am ( Rotational Shift for 9 hrs )

2) Female - 6 am to 8 pm ( Rotational Shift for 9 hrs )

Mandate Documents to carry : Copy of Updated Resume + 10th / 12th / Aadhar / PAN

2 dose Vaccination is Mandatory for interview

• Experience0 - 1 Years
• No. of Openings50
• EducationHigher Secondary
• RoleCustomer Support
• Industry TypeCall Centre / BPO / KPO / ITES / LPO
• Gender[ Male / Female ]
• Job CountryIndia
• Job TypeWork from Office