Opening For Customer Support Executive

Job Description

Responding to customer queries in a timely and accurate way, via phone, email or chat

Identifying customer needs and helping customers use specific features

Analyzing and reporting product malfunctions

Inform customers about new features and functionalities

Follow up with customers to ensure their technical issues are resolved

Gather customer feedback and share with our Product, Sales and Marketing teams
  • Experience

    0 - 1 Years

  • No. of Openings

    2

  • Education

    Any Bachelor Degree

  • Role

    Customer Support Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Scymes Services Pvt Ltd

Scymes is a vision of 2 senior bankers, after a very successful corporate career, to create an enterprise built on values, simplicity and performance. Our vision is to make Scymes synonymous with delivery excellence and values.
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