customer support

MPowerment Resources LLP

Looking For Customer Support Voice process (Inbound) Experienced Candidates in leading BPO

company of Kolkata

Our Client is an American business services company specializing in Customer engagement and

business performance.

Required:

1. Excellent English communication skills.

2. Candidates should have minimum 1 yr experience in International BPO Sales Process/Inbound

Process.

3. Computer knowledge

4. Should be smart & have convincing skills

5. Comfortable to work in night shift

Job Role:

ge incoming phone calls

tify and assess customers needs to achieve satisfaction

ide accurate, valid and complete information by using the right methods/tools

le customer queries, provide appropriate solutions and alternatives within the time limits;

follow up to ensure resolution

ing customers flight tickets and making sales.

Benefits:

1. US shift (Inbound Voice) Fixed shift with Roster off

2. Incentive : Up to 4 lacs in a month ( Average incentive 10k to 50k in a month ) apart from salary

3. Training : 30 days paid training

4. Fixed Salary & On Time.

5. Home pickup or drop facility (depends upon the shift timings)

6. PF + ESI + Fixed Salary + Huge Incentives

7. Direct Company payroll

For more details, connect us on (Whatsapp available)

• Experience0 - 2 Years
• No. of Openings10
• EducationHigher Secondary
• Rolecustomer support
• Industry TypeCall Centre / BPO / KPO / ITES / LPO
• Gender[ Male / Female ]
• Job CountryIndia
• Job TypeWork from Office