Customer Support Executive - US Shift

  • icon job experience 1 - 3 Years
  • icon job opening 10 Openings
  • icon salary 1.0-3.0 Lac/Yr
  • icon job location Ghaziabad
  • Face-to-Face interview Face-to-Face interview

Job Description

A person will be responsible for making calls to insurance companies to follow up on pending claims/bills. We are looking for people with excellent spoken English skills.

• Perform pre-call analysis and check the status by calling the Insurance or using web portal services.

• Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference

• Record after-call actions and perform post-call analysis for the claim follow-up

Perform analysis of accounts receivable data and understand the reasons for underpayment, denial reasons and take action according to the situation.

Shift: Night Shift 6:00 PM TO 3:00 AM, 5 DAYS WORKING
  • Experience

    1 - 3 Years

  • No. of Openings

    10

  • Education

    Any Bachelor Degree

  • Role

    Customer Support Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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