Customer Support Executive ( Post Sales )

  • icon job experience 0 - 2 Years
  • icon job opening 2 Openings
  • icon salary 3.0-3.5 Lac/Yr
  • icon job location T Nagar Chennai
  • Face-to-Face interview Face-to-Face interview

Job Description

Identify and assess customers needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies
  • Experience

    0 - 2 Years

  • No. of Openings

    2

  • Education

    Any Bachelor Degree

  • Role

    Customer Support Executive

  • Industry Type

    Real Estate / Property / Construction

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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