Customer Support Executive

Infinite Health Studios Pvt. Ltd

1 - 6 Years
5 Openings
1.5-2.0 Lac/Yr
West Delhi
Face-to-Face interview

Key Skills

Customer Handling Customer Support Problem Solving

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Job Description

Position : Executive – Client Servicing

jd for Cse

contacting Potential Clients and other Resources (yoga Trainers, Physiotherapist, Doctors Etc.) Through Cold Calls and Emails.

analysing and Preparing the Performa for the Project or Events, Sending Quotations, Agreements, Loi and Duly Following Up the Revert.

preparing and Keeping the Track of all the Documents, Be It Hard or Soft Copies.

build Positive and Productive Relationships with Clients for Business Growth.

address Client Concerns Promptly and Professionally.

end to End Project Coordination.

dealing with Clients and other Parties Queries Promptly and Professionally (telephone, Emails Letter or Others)

act as Point of Contact for Complaints and Escalate Issues as Appropriate.

getting the Feedback from the Clients and Company’s Resources Associated with the Project or Events.

submission of Daily Work Sheet to the Reporting Person By the End of the Day.

Experience
1 - 6 Years
No. of Openings
5
Education
Any Bachelor Degree
Role
Customer Support Executive
Industry Type
Hospitals / Medical / Healthcare Equipments
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Infinite Health Studios Pvt. Ltd

Position : Executive Client Servicing
JD for CSE
Contacting potential clients and other resources (yoga trainers, physiotherapist, Doctors Etc.) through cold calls and emails.
Analysing and preparing the Performa for the project or events, sending quotations, agreements, LOI and duly following up the revert.
Preparing and keeping the track of all the documents, be it hard or soft copies.
Build positive and productive relationships with clients for business growth.
Address client concerns promptly and professionally.
End to end project coordination.
Dealing with clients and other parties queries promptly and professionally (telephone, emails letter or others)
Act as point of contact for complaints and escalate issues as appropriate.
Getting the feedback from the clients and companys resources associated with the project or events.
Submission of daily work sheet to the reporting person by the end of the day.