Customer Support Executive,International Process

Key Skills

Customer Support Executive Customer Care Executive BPO Telecaller Walk in

Job Description

International Customer Support Executive+ Upselling(Night Shift and Day Shift)

We are looking for a competitive and trustworthy, International Customer Support Executive to help us build up our business activities. You will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction. We value what makes you unique. Be a part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations.

Work Location: Tarun Enclave (Pitampura)

Shift Timing: US shift, UK Shift, and Day shift

Experience: Min. 1 year exp. In Customer service

Salary: . to .

Unlimited incentives

No. of Position - 30-35

5 days working Sunday Fixed off and Four rotational off

One side cab

Responsibilities:

• Make inbound and outbound calls and chat with international customer to promote and sell a product or service.

• Create, maintain and update database of customers with complete information and emails. Consolidate existing customer base while building new customer base.

• Monitor competitor’s products or services and create selling strategies for own products or services.

• Handle customer needs and requirements.

• Respond to customer inquiries and resolve.

• You will get the generated leads and convert into sales

Must Have Minimum Requirements

• Any graduate or an undergraduate can apply with min. experience of 1 year.

• Experience of handling an international client’s outbound calls or product sale.

• Exceptional interpersonal skills.

• Excellent communication and interpersonal skills: Good verbal communicator and presenter

• Self-motivated and positive.

• Good Convincing power.
  • Experience

    3 - 7 Years

  • No. of Openings

    30

  • Education

    B.A, B.C.A, B.Com, BDS, B.E, B.Pharma, MBBS, Any Bachelor Degree

  • Role

    Customer Support Executive

  • Industry Type

    Manufacturing / Production / Quality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Shivangi Group of Management

Shivangi Group of Management is a prominent name in the placement sector of Gurugram. We are in the business of providing several high-class placement services to the clients. Our list of placement services includes career consultancy services, educational consultancy services, HR consultancy services, and placement consultancy services. With the support of a team of adroit and diligent professionals, we have been able to choose the candidates to fit the need of our valued clients and create long-term relationships, without compromising on our core values.
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