Customer Support Executive,International Process

Shivangi Group of Management

International Customer Support Executive+ Upselling(Night Shift and Day Shift)

We are looking for a competitive and trustworthy, International Customer Support Executive to help us build up our business activities. You will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction. We value what makes you unique. Be a part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations.

Work Location: Tarun Enclave (Pitampura)

Shift Timing: US shift, UK Shift, and Day shift

Experience: Min. 1 year exp. In Customer service

Salary: . to .

Unlimited incentives

No. of Position - 30-35

5 days working Sunday Fixed off and Four rotational off

One side cab

Responsibilities:

• Make inbound and outbound calls and chat with international customer to promote and sell a product or service.

• Create, maintain and update database of customers with complete information and emails. Consolidate existing customer base while building new customer base.

• Monitor competitor’s products or services and create selling strategies for own products or services.

• Handle customer needs and requirements.

• Respond to customer inquiries and resolve.

• You will get the generated leads and convert into sales

Must Have Minimum Requirements

• Any graduate or an undergraduate can apply with min. experience of 1 year.

• Experience of handling an international client’s outbound calls or product sale.

• Exceptional interpersonal skills.

• Excellent communication and interpersonal skills: Good verbal communicator and presenter

• Self-motivated and positive.

• Good Convincing power.

• Experience

  3 - 7 Years

• No. of Openings

  30

• Education

  B.A, B.C.A, B.Com, BDS, B.E, B.Pharma, MBBS, Any Bachelor Degree

• Role

  Customer Support Executive

• Industry Type

  Manufacturing / Production / Quality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office