Customer Support Executive

Vindhya E-Infomedia Pvt Ltd

0 - 1 Years
50 Openings
1.3-1.5 Lac/Yr
Kathujuganapalli
Face-to-Face interview

Key Skills

Good Communications Skills Regional Language Tamil Kannada Telugu & Malayalam Basic Computer Knowledge Customer Support

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Job Description

Manage large amounts of inbound and outbound calls in a timely manner

Follow communication “scripts” when handling different topics

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our call center database in a comprehensible way

Frequently attend educational seminars to improve knowledge and performance level

Meet personal/team qualitative and quantitative targets

Experience
0 - 1 Years
No. of Openings
50
Education
B.A, B.B.A, B.C.A, B.Com, B.Sc, Diploma, Higher Secondary, Any Bachelor Degree, Secondary School
Role
Customer Support Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Vindhya E-Infomedia Pvt Ltd

Vindhya e-Infomedia was started in 2006 with a vision of bringing business and philanthropy together for a social cause. We are an Impact Sourcing Service Provider based in Bangalore and Hyderabad, India. Our contribution to the impact sector is mainstreaming jobs for people with disabilities. Through this, vindhya has been successful in brining financial independence, self respect and dignity into the lives of such people who have been deprived of all that.