Customer Support Executive

Key Skills

Customer Care Customer Support Voice Process Voice Executive BPO

Job Description

Customer Support Executive (TAMIL)

Alterem Media Pvt Ltd, Trichy

Required Candidate profile:

1. Education: Any Degree

2. Requirement: Good Communication Skills

3. Experience: Not compulsory

4. Age Criteria: Minimum 21 Years

Roles and Responsibilities

1. Required to attend to the customer calls and provide them with the required information.

2. Will have to coordinate with other departments for resolving customer's complaints and fulfilling their requests.

3. Needs to key in the details of the conversation he has with the customer and backend team

Key skills required:

1. Excellent communications skills (Tamil and few knowledge).

2. Ability to listen and active problem-solving skills.

3. Good interpersonal skills.

4. Ability to multi-task, prioritize, and manage time effectively

5. Basic Computer skills.

Perks and Benefits:

1. Training with a stipend amount of ?3, - ?5, per month. After that successful candidates would be offered Full-Time Positions with a salary of ?10, - ?15, per month.

2. Performance Bonus and Sales Incentives

3. Health insurance cover up to 5 Lakhs.

Job Type: Full-time

Salary: ?10, - ?15, per month

Benefits:

Cell phone reimbursement

Commuter assistance

Health insurance

Internet reimbursement

Paid sick time

Provident Fund

Schedule:

Day shift

Supplemental Pay:

Performance bonus

Work Remotely:

No
  • Experience

    0 - 3 Years

  • No. of Openings

    25

  • Education

    Higher Secondary, Secondary School, Diploma, Any Bachelor Degree

  • Role

    Customer Support Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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