Customer Support Executive

Shivangi Group of Management

Customer Support Executives (tele Caller)

the Primary Responsibilities of a Customer Service Executive Would Be :

1- Cold Calling/ Lead Generation/tele Calling/ Outbound Calls

2-keep Records of Customer Interactions and Transactions, Recording Details of Inquiries, Complaints, and Comments, as Well as Actions Taken. Process Orders, Forms, and Applications.

3-follow Up to Ensure that Appropriate Actions Were Taken On Customers' Requests.

4-refer Unresolved Customer Grievances or Special Requests to Designated Departments for Further Investigation.

competencies and Skills Required :

the Major Skills and Competencies Required in a Candidate Are:

1. 1-good Communications Skills

2. 2-ability to Listen and Problem-solving Skills

3. 3-good Interpersonal Skills

4. 4-ability to Handle Pressure

5. 5-graduation is Mandatory

location:- Patparganj Industrial Area New Delhi (india),

timing:- 10 am to 7 Pm ( 6 Days Working Wednesday Would Be Fixed Weekly Off )

only Female Candidates Can Apply.

salary Package: - per Month.

• Experience

  0 - 4 Years

• No. of Openings

  5

• Education

  Any Bachelor Degree

• Role

  Customer Support Executive

• Industry Type

  Manufacturing / Production / Quality

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office