Customer Support Executive

Blacklight Games

Job Description

Requirements:

Very good communication skills- written as well as verbal. Preferably English

& Hindi both.

Should be interested in B2C Products

Should be able to empathise with users.

Must have basic knowledge about mobile technology.

Must enjoy playing games

Good computer skills are must

Roles & Responsibilities:

Understanding, solving and replying to the player's queries on email, Play

Store reviews, or any other medium.

Should become the voice of customer to the Product team

Gathering deep knowledge of our games and keeping yourself updated about

new features released.

Communicating player's issues with the Product and Tech team regularly and

clearly to get them resolved.

• Experience

  0 - 1 Years

• No. of Openings

  3

• Education

  Diploma, Any Bachelor Degree

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office