Customer Support Executive

Job Description

Responsibilities Of Candidates Include:

• Answer Inbound/Outbound Calls Professionally And Provide Information About Products And Services, Take/Cancel Orders, And Obtain Details Of Complaints

• Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken. Process Orders, Forms, And Applications

• Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests

• Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation
  • Experience

    1 - 5 Years

  • No. of Openings

    2

  • Education

    Any Bachelor Degree

  • Role

    Customer Support Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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