Customer Support Executive

  • icon job experience 1 - 2 Years
  • icon job opening 100 Openings
  • icon salary 1.0-1.8 Lac/Yr
  • icon job location Mumbai
  • Face-to-Face interview Face-to-Face interview

Job Description

Responsibilities: Inbound Calls II Customer Service II Problem Solving

• Manage Incoming Calls And Customer Service Inquiries

• Provide Information About Products And Services, Take/Cancel Orders, And Record Details Of Complaints

• Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken

• Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests

• Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation
  • Experience

    1 - 2 Years

  • No. of Openings

    100

  • Education

    Higher Secondary

  • Role

    Customer Support Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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