Customer Support Executive

Join Ventures Solutions Pvt. Ltd.

Roles and Responsibilities

Handling Calls and emails

Resolve customer complaints via phone, email, mail, or social media

Monitoring customer feedback websites

Handling queries raised on social media platforms

Daily tracking and follow up of customer feedback reports

Handling customer queries on WhatsApp

Handling offline orders through different sources

Coordinate with internal teams to ensure proper customer service is being delivered

Desired Candidate Profile

Should be available for full time (in-office)

Candidate should have good communication skills

Fluent in English (spoken and written)

Should be experienced in handling customer queries and relevant skills and interest

Should be able to work in shifts

Should have basic computer skills

Strong phone contact handling skills and active listening

Ability to multitask, prioritize and manage time effectively

Should be a graduate in any field

• Experience

  0 - 1 Years

• No. of Openings

  10

• Education

  Any Bachelor Degree

• Role

  Customer Support Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office