Customer Support Executive - Female Candidate

Jain Group

A professional approach in answering calls and providing information about products and services, taking input on issues, and resolving them.

2. Maintaining records of transactions and interactions.

3. Appropriate and timely follow-ups wherever required.

4. Escalate unresolved queries to respective departments for accuracy.

5. Ensure high standards of tone and language in all written and verbal communications.

6. Daily keep a track of customers to facilitate sales and revenue growth by maintaining a good

level of understanding with customers.

7. Ability to lead a team.

8. Knowledge of mediation and conflict resolution techniques is preferable.

• Experience

  1 - 3 Years

• No. of Openings

  30

• Education

  Any Bachelor Degree

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office