Customer Support Executive

Czartech Innovations Pvt Ltd

1 - 3 Years
2 Openings
1.5-2.3 Lac/Yr
Indore
Face-to-Face interview

Key Skills

Customer Care Customer Support Voice Process Service Marketing Technical Services Customer Service Operations CSE Customer Care Agent Customer Associate

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Job Description

Role Description

We’re looking for a highly skilled customer service representative to join our team, managing outbound phone calls, WhatsApp Reverts, email requests having a good communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner.

Objectives of this Role

• Can Manage 60 – 80 outbound calls, emails, and chats with knowledge and efficiency on a daily basis

• Respond quickly, professionally, and accurately to all customer inquiries regarding quotes, orders, status requests, complaints, product returns, and warranties

• Maintain daily recordings, and log and document issues and resolutions

• Experience in managingAmazon,Flipkart Ecommerce marketplaces customer support can be an advantage.

Experience
1 - 3 Years
No. of Openings
2
Education
Any Bachelor Degree
Role
Customer Support Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Czartech Innovations Pvt Ltd

CZARTECH - Theres Power in Name. We at Czartech, a new age technology centred brand, are obsessed with crafting best quality, trendy, reliable & 100% authentic mobile cases &accessories. We believe that connecting with our consumers & providing them with service satisfaction is supreme for any business and thats why Czartech is a consumer centric brand that. We understand and monitor the interests of todays youngsters & trends they follow, to create a value for money product range that matches their taste.