Customer Support Executive

Czartech Innovations Pvt Ltd

Role Description

Were looking for a highly skilled customer service representative to join our team, managing outbound phone calls, WhatsApp Reverts, email requests having a good communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner.

Objectives of this Role

Can Manage 60 80 outbound calls, emails, and chats with knowledge and efficiency on a daily basis

Respond quickly, professionally, and accurately to all customer inquiries regarding quotes, orders, status requests, complaints, product returns, and warranties

Maintain daily recordings, and log and document issues and resolutions

Experience in managingAmazon,Flipkart Ecommerce marketplaces customer support can be an advantage.

• Experience

  1 - 3 Years

• No. of Openings

  2

• Education

  Any Bachelor Degree

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office