Customer Support Executive

NephroPlus

1 - 2 Years
1 Openings
1.8-2.3 Lac/Yr
Hyderabad
Face-to-Face interview

Key Skills

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Job Description

Receive calls, chats, whatsapp messages from new and existing patients

Answer requests for information on companyhelpine about centers & services

Answer complaints on services

Call patients and family asking for feedback on services

Convince callers about the quality of our services and get them join us.

Multitasker, Able to handle Customer Enquires , Complaints, Quick response to the call, Escalations of complaints to concern dept or cluster head.

Languages mandatory - English, Telugu, Hindi

Experience
1 - 2 Years
No. of Openings
1
Education
Any Bachelor Degree
Role
Customer Support Executive
Industry Type
Hospitals / Medical / Healthcare Equipments
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About NephroPlus

NephroPlus is Indias largest dialysis center network. Each NephroPlus center is a destination for all your dialysis needs. With a strong commitment to quality, NephroPlus is spearheading a change in the way dialysis is done in India.
One of the main goals at NephroPlus is to enable dialysis guests lead lives as close to normal as possible. We strive to ensure that dialysis sessions remain a small part of a guests life. We encourage them to do things everyone does work, travel, have fun.