Customer Support Executive

Eglobalsystems

0 - 2 Years
4 Openings
Not Disclosed
Hyderabad
Face-to-Face interview

Key Skills

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Job Description

1. Experience :1 to 2 years

2. Qualification: Any Degree

3. Must be willing to work in night shift.

4. Candidates should have excellent verbal / written communication with email writing & interpersonal skills .

5. Must have experience working with US citizens.

6. Must maintain complete records of telephonic interactions, orders and accounts.

7. Must maintain customer/potential customer data bases

8. Must follow up on initial contacts

9. Must complete records of telephonic interaction.

10. Function :Customer support service

11. Industry : IT.

Saturday and Sunday Off

Experience
0 - 2 Years
No. of Openings
4
Education
B.A, B.B.A, B.C.A, B.Com, Diploma, Any Bachelor Degree
Role
Customer Support Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Eglobalsystems

Job Requirement for US IT Recruiter

1. Responsible for handling IT requirements from US based clients.
2. Responsible for full-cycle recruiting: interview, offer, negotiation and closed candidates for assigned requisitions.
3. Sourcing from Job Portals (Monster, Dice, Career builder, Yahoo Hot Jobs), Making job postings on the Job Portal.
4. Well versed about US Terms like W2, C2C, US Visas, etc.
Responsible to work on Contract, Permanent & C2H (Contract to Hire) positions.
5. Responsible for Coordinating fulfillment of other formalities such as background check, drug test etc leading to joining post placement.
6. Responsible for Strategy Development process which includes understanding client requirements & mapping the relevant targets.
7. Must be having capability to work with a team or individually.
8. Maintain close contact with candidates/Vendors/ recruiters/offshore team.
9. Updated about technologies of the Client requirements and knowledge of current IT trends.