Customer Support Executive

UNIPRO

We are looking for Female Call Center Support for a Uniform Manufacturing and Distribution Company who will be responsible for providing exceptional customer service to customers by answering questions, addressing customer concerns, and resolving issues. The Call Center Support must possess excellent verbal and written communication skills and be able to quickly troubleshoot customer inquiries.

The primary responsibilities of the Call Center Support include:

Responding to customer inquiries and providing customer support in a polite and professional manner

Investigating customer issues and providing solutions in a timely manner

Documenting customer interactions and updating customer records in the company database

Resolving customer complaints in accordance with company policies and procedures

Assisting customers with placing orders, tracking orders, and making returns

Up-selling and cross-selling products and services to maximize customer satisfaction

Staying up-to-date on product knowledge and customer service policies

Maintaining customer satisfaction by monitoring customer feedback and adjusting customer service strategies

Other duties as assigned.

• Experience

  0 - 1 Years

• No. of Openings

  2

• Education

  Any Bachelor Degree

• Role

  Customer Support Executive

• Industry Type

  Manufacturing / Production / Quality

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office