Customer Support Executive

Hrx Consultants

2 - 6 Years
5 Openings
2.3-3.0 Lac/Yr
Gujarat
Face-to-Face interview

Key Skills

Good Communication Customer Support Executive Clients Relationship BPO Call Center

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Job Description

• Assess the service needs of clients and connect them with the correct provider

• Create and maintain a directory of service providers and resources

• Create and maintain a database of clients and client needs

• Assess client issues and provide recommendations to fix problems

• Ensure each client is given the necessary services and follow up to fill ongoing service needs

• Maintain good relationships with service providers and clients to keep customer base

• Expand the list of resources and providers to assure there are no gaps in services

• Answer telephones and respond to email inquiries in the office

• Collaborating with internal departments to establish campaign objectives, complete tasks, and identify and solve problems.

Experience
2 - 6 Years
No. of Openings
5
Education
Any Bachelor Degree
Role
Customer Support Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Hrx Consultants

HRX Consultants is a group of highly talented professionals providing organized recruitment services in India. We have acted as a most preferred and trusted recruitment partner to corporate entities to emerge as a leading recruitment brand nationally. This combined with our role as trusted consultants for professionals translates into our core values Helping Careers. Helping Companies.