Openings For Inbound Customer Support - Voice Process

31west

1 - 2 Years
10 Openings
2.0-2.5 Lac/Yr
Hyderabad
+2 Chennai, Delhi
Face-to-Face interview

Key Skills

Outbound Voice Process US Process Customer Support Associate Voice Process Associate

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Job Description

* Permanent Life-time WFH - Work from Anywhere in India *

* Experience with US Inbound Voice is MANDATORY *

* NO FRESHERS *

* MALE Candidates preferred *

Roles and Responsibilities

Inbound Customer Support - Voice Process

Help our clients from US

Answer phone calls and emails

Solve basic issues & answer customer queries

Provide information

Create support tickets on the customer's behalf

Desired Candidate Profile

1-3 yr Exp in US US Voice Process is MANDATORY

Edu: Graduate or Under-Graduate

Age: 23-26 yrs

Good Written & Spoken English

Must have a personal Laptop + Internet Connection

Perks and Benefits

Permanent WFH

Work from anywhere in India

Experience
1 - 2 Years
No. of Openings
10
Education
Advanced/Higher Diploma, Any Bachelor Degree
Role
Customer Support Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About 31west

Companies can create a competitive advantage by collaborating with Call center outsourcing solutions, who can ensure optimum customer satisfaction. An outsourced call center service will offer the latest technology, 24/7 coverage, and handle overflow efficiently to improve customer experience. Our highly efficient team uses weekly call calibration sessions to improve customer service levels and provide the best customer support on your behalf.