Customer Support Executive

Genxlead

*Handling social platforms.

*Managing customer queries.

*Identifying and assessing customers’ needs to achieve satisfaction

*Identify and assess customers’ needs to achieve satisfaction

*Build sustainable relationships and trust with customer accounts through open and interactive communication

*Provide accurate, valid and complete information by using the right methods/tools

*Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

*Keep records of customer interactions, process customer accounts and file documents

*Follow communication procedures, guidelines and policies

• Experience

  0 - 3 Years

• No. of Openings

  4

• Education

  Any Bachelor Degree

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office