Customer Support Executive

Anlage Infotech Pvt Ltd

Designation: Executive & Sr. Executive

Department : Customer Support

? Required good communication skills, should be able to converse in English, Hindi, Tamil / Telugu.

(Multilingual will be preferred)

? Fluent conversation skills in Hindi & English Is must.

Job responsibilities

? Need to answer customer’s queries through voice services, inbound / outbound.

? Address the customer mails to provide appropriate resolution on time.

? Understanding the customer’s requirement and respond promptly.

? Contributes to team effort by accomplishing related results as needed

? Maintain documentation of customer inquiries and responses for future reference

? Handle dissatisfied customers in a polite and professional way.

? Answering customers' queries on the product.

• Experience

  1 - 7 Years

• No. of Openings

  3

• Education

  Higher Secondary

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office