Customer Support Executive

Beautex Industries Private Ltd

0 - 2 Years
2 Openings
Not Disclosed
Chandigarh
Face-to-Face interview

Key Skills

Cold Calling Sales Lead Generation Enthusiastic Problem Solving Productive Work Effective Leads Market Research Analyst Market Trends Social Media Executive Excellent Verbal & Written Communication Good Typing Excellent Fluency in English Soft Customer Support Walk in

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Job Description

* Identifying new Opportunities

* Supporting Sales & Development department

* Escalating any complaints

* Updating Database

* Manage large amount of incoming calls

* Generate Sales Leads

* Identify and assess customer needs to satisfaction

* Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

* Follow communication procedures, guidelines and policies

* Resolve customer complaints via phone, email, mail or social media

* Escalating Issues to Senior Sales Department if remains unresolved more than 2 to 3 weeks

* Working According to the TAT of the Call Time

* Generating Maximum Leads in a day and Reporting to Relationship Manager all the Lead Counts on Email Everyday Before Leaving

Experience
0 - 2 Years
No. of Openings
2
Education
B.Arch, B.B.A, B.Com, B.Ed, Advanced/Higher Diploma, Higher Secondary, Any Bachelor Degree, Professional Degree, Secondary School, Vocational Course
Role
Customer Support Executive
Industry Type
Manufacturing / Production / Quality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Beautex Industries Private Ltd

Since 1963 Beautex has been skillfully crafting both commercial and residential spaces, providing path breaking design expertise in flooring and cladding as well as doors and windows. Throughout the 5 decade long journey, Beautex has been enhancing urban life with quality experience in spatial design and architecture. Building homes beautifully, the company has also built its own reputation along the road. Goodwill and trust has been earned over the years of associating with global names and family businesses having a rich legacy.