Customer Support Executive

  • icon job experience 1 - 3 Years
  • icon job opening 1 Openings
  • icon salary 2.0-3.0 Lac/Yr
  • icon job location Bhubaneswar
  • Face-to-Face interview Face-to-Face interview
Key Skills

Excellent Computer Skill Multi-Tasking Pressure Handling Customer Care Customer Support Voice Process Customer Service Operations CSE Work From Home

Job Description

RESPONSIBILITIES

1. Serves customers by providing product and service information.

2. Resolving products and service related issues.

3. Attract potential costumers by answering product and service questions and suggesting information about other products and services.

4. Open customer account by recording account information.

5. Maintain customer records by updating customer account information.

6. Resolve product or service problem by clarifying the customer's complaint, determine the cause of the problem,

selecting and explaining the best solution to solve the problem, expediting the correction or adjustments and follow up to ensure the

resolution.

7. Maintain financial account by processing customer adjustments.

8. Recommends potential products or services to management by collecting customer information and analyzing customer needs.

9. Prepares product or service reports by collecting and analyzing customer information.

ributes to team effort by accomplishing related results as needed.
  • Experience

    1 - 3 Years

  • No. of Openings

    1

  • Education

    Any Bachelor Degree

  • Role

    Customer Support Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Home

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