Customer Support Executive

Tenzocorp

0 - 1 Years
10 Openings
Not Disclosed
Bangalore
Face-to-Face interview

Key Skills

Tele Sales Executive Telecaller Customer Care Representative Customer Sales Executive Lead Generation Executive

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Job Description

A customer service representative should be able to interact with a customer and immediately get the context of their problem. Support agents should have sound knowledge of the product/service, which will help them suggest a solution to the customer right away. If the customer complaint is beyond the immediate scope of the support rep, they should learn to escalate the problem to the right internal team(s) and follow up with them regularly for updates on the progress