Job Description

Responsibilities of candidates include:

• Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints

• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications

• Follow up to ensure that appropriate actions are taken on customer requests

• Refer unresolved customer grievances or special requests to designated departments for further investigation
  • Experience

    0 - 6 Years

  • No. of Openings

    10

  • Education

    Diploma, Higher Secondary, Any Bachelor Degree, Secondary School

  • Role

    CUSTOMER SUPPORT EXECUTIVE

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About READYASSIST

ReadyAssist intends to be the best roadside assistance provider in India by addressing the real time vehicle breakdown problems
of customers using deep machine learning, data intelligence and operations efficiency. We are headquartered in Bangalore,
the beautiful garden city of India and also fontly called as the silicon valley of India among the startup ecosystem.
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