Customer Support Executive

Nobroker

0 - 3 Years
30 Openings
3.0-5.5 Lac/Yr
Bangalore
Face-to-Face interview

Key Skills

Customer Associate Customer Care Consultant Customer Relationship Executive

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Job Description

Specific Responsibilities

▪ Handle inbound calling for customer service.

▪ Identify and assess customers’ needs to achieve satisfaction.

▪ Build sustainable relationships and trust with customer accounts through open and interactive

▪ communication.

▪ Provide accurate, valid, and complete information by using the right methods/tools.

▪ Handle customer complaints, provide appropriate solutions and alternatives within the time limits

▪ Conduct follow-ups to ensure complete resolution of issues.

▪ Keep records of customer interactions, process customer accounts.

▪ Follow communication procedures, guidelines, and policies.

▪ Take the extra mile to engage customers.

Experience
0 - 3 Years
No. of Openings
30
Education
Higher Secondary, Any Bachelor Degree
Role
Customer Support Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Nobroker

NoBroker was started because all of us believed that paying hefty brokerage can not be the only option to find a new home. As tenants, we have been paying these brokerages year on year without seeing any advantage of the broker. The only reason he existed was that there was a huge information asymmetry in the market. NoBroker is a platform that removes this information asymmetry and provides a marketplace for free exchange of this information that used to cost 1-2 months of rent as brokerage.