Customer Support Executive
Nobroker

  • icon job experience 0 - 3 Years
  • icon job opening 30 Openings
  • icon salary 3.0-5.5 Lac/Yr
  • icon job location Bangalore
  • Face-to-Face interview Face-to-Face interview
Key Skills

Customer Associate Customer Care Consultant Customer Relationship Executive

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Job Description

Specific Responsibilities

Handle inbound calling for customer service.

Identify and assess customers needs to achieve satisfaction.

Build sustainable relationships and trust with customer accounts through open and interactive

communication.

Provide accurate, valid, and complete information by using the right methods/tools.

Handle customer complaints, provide appropriate solutions and alternatives within the time limits

Conduct follow-ups to ensure complete resolution of issues.

Keep records of customer interactions, process customer accounts.

Follow communication procedures, guidelines, and policies.

Take the extra mile to engage customers.

  • Experience

    0 - 3 Years

  • No. of Openings

    30

  • Education

    Higher Secondary, Any Bachelor Degree

  • Role

    Customer Support Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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About Nobroker

NoBroker was started because all of us believed that paying hefty brokerage can not be the only option to find a new home. As tenants, we have been paying these brokerages year on year without seeing any advantage of the broker. The only reason he existed was that there was a huge information asymmetry in the market. NoBroker is a platform that removes this information asymmetry and provides a marketplace for free exchange of this information that used to cost 1-2 months of rent as brokerage.
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