Customer Support Voice Process

Black & white Business Solutions

Greetings from Black and White Business Solutions!!

Are you ready for life changing carrier move???

Apply International Health Care Bpo , 2 round of interview Spot Offer

Roles and responsibilities :

• Handling patients, referral sources, and administrative department inquires

• Communicating with insurance companies and/or prior authorization requests

• Entering patient information into a customer information system

• Ensuring customer satisfaction and assisting them with issues/concerns related to their health

• Developing the knowledge of customer needs and trends to improve customer satisfaction and loyalty

• Becoming educated in qualifications of multiple insurances to ensure clean order intake

• We are looking for a CSR who combines excellent customer service and problem-solving skills, with the ability to work both independently and as a part of a team.

• You should also have the time-management and organizational skills necessary to effectively manage multiple expectations in a fast-paced environment.

• It is also vital that you display exceptional verbal and written communication, interpersonal and active-listening skills, as well as the ability to prioritize issues and respond accordingly.

Venue :

• Black and White Business Solutions Pvt Ltd,

#721, 2nd Floor, CMH Road Indiranagar Bangalore-

Land Mark: CMH Buss-stop or KFC Bus-stop 

Contact Details :

HR - Leena

Interview Days - Monday to Saturday

Timings - 9: 30 am to 2:00 pm

Documents Required :

Fresher :

• 10th / 12th / Graduation all semester Marks card

• Aadhar Card ID proof

• Pan Cad ID

*************PLEASE DO REFER YOUR FRIENDS*************

• Experience

  0 - 2 Years

• No. of Openings

  100

• Education

  B.A, B.C.A, B.Com, Diploma, Higher Secondary

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office