Customer Support Executive

Esperanza Consulting Pvt Ltd

Responsibilities:

To handle all incoming documents to verify the identity of customers according to the job procedures

To handle all incoming/outgoing customer calls

To handle all written customer inquiries

To response to all customer inquiries

To represent the company professionally in all contacts with customers, to follow the industry standards and internal quality criteria and thereby increase the level of customer satisfaction (incl. number of positive customer feedback)

To address customers in friendly and respectful manner according to the general principles of ethics

Requirements:

Required language(s): Basic Hindi and English must

rati - Male preferred with experience.

yalam/Tamil - Male preferred with experience. reading and writing experience.

ada - Female preferred with experience.

At least 1 Year(s) of working experience in the related field is required for this position.

Preferably Junior Executive specialized in Customer Service or equivalent

Able to work on rotation basis

Multiple language known person can be an advantage

Interested candidate can send resumes.

• Experience

  0 - 1 Years

• No. of Openings

  3

• Education

  Higher Secondary, B.Com

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office