Customer Support Executive

Key Skills

Customer Care Customer Support Voice Process Service Marketing Customer Service Operations CSE Customer Support Executive Walk in

Job Description

Responsibilities:

Provide accurate, valid and complete information by using the right methods/tools

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Follow communication procedures, guidelines and policies

Familiarity with CRM systems and practices

Proven customer support experience or experience as a Client Service Representative

Track record of over-achieving quota

Strong phone contact handling skills and active listening

Customer orientation and ability to adapt/respond to different types of characters

Excellent communication and presentation skills

Ability to multi-task, prioritize, and manage time effectively.

Qualification: Any Graduate with 1 year of experience in customer service role.
  • Experience

    0 - 1 Years

  • No. of Openings

    20

  • Education

    Any Bachelor Degree

  • Role

    Customer Support Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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