Customer Support Executive

  • icon job experience 0 - 2 Years
  • icon job opening 5 Openings
  • icon salary 2.0-3.0 Lac/Yr
  • icon job location Jaipur
  • Face-to-Face interview Face-to-Face interview
Key Skills

Customer Handling Customer Support International BPO Inbound Calls Customer Service

Job Description

Ubuy Technologies Pvt Ltd

We are a product-based Ecommerce Company with our own ecommerce ffering our services worldwide. We are looking for candidates with excellent communication skills, a good typing hand, a customer-centric approach, multitasking skills, and adaptability to the dynamic nature of the e-commerce .comis an online E-commerce portal that helps you in getting what you need. Our Requirements

Strong communication skills & active listening.

Excellent writing skills.

Excellent typing skills.

Graduation in any discipline.

Good presentation skills.

Comfortable with MS office tools.

Handle social media platforms.

Ability to handle chats & emails.

Familiar with CRM systems & practice.

Handle customers escalation, provide appropriate solution and follow up to ensure solution.

Customer Orientation.

Follow communication procedures, process & Guidelines.

Take the extra mile to engage customers.

Ensure customer satisfaction and provide professional customer support.

Communicating & coordinating with collogues as necessary.

Maintain a positive, empathetic and professional attitude toward customers.

Responding quickly to customers inquiries on chats, emails & calls.

Should be Comfortable with rotational shift.
  • Experience

    0 - 2 Years

  • No. of Openings

    5

  • Education

    Any Bachelor Degree

  • Role

    Customer Support Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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