Customer Support Executive (Female)

Siris Health care

0 - 2 Years
2 Openings
1.3 - 1.8 Lac/Yr
Hyderabad
+1 Madhapur Hyderabad
Posted 36 days ago
Online interview

Key Skills

Calling Customer Support Outbound Calling Customer Management

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Job Description

Job Overview

We seek a dynamic and compassionate Customer Support Executive to join our healthcare team. The ideal candidate will be responsible for engaging with patients, scheduling appointments, answering inquiries, and providing exceptional service. This role is crucial in ensuring smooth communication between the healthcare center and patients, improving patient satisfaction, and supporting overall operational efficiency.

Key Responsibilities

1. Patient Appointment Scheduling

2. Patient Inquiries and Assistance

3. Data Entry and Record Management

4. Follow-up and Patient Engagement

Required Skills and Qualifications

SSC/Intermediate/Graduation is required.

The ability to remain calm, patient, and adaptable in fast-paced and sometimes unpredictable healthcare settings