Urgent Opening For Customer Support Voice Process

Sagility

Qualification: Graduates (No Engineering & Tech Graduates, No Master’s Degree)

Experience: Fresher/0 – 12 Months

Shifts & Weekly Offs: Rotational Night Shifts with 2 days Saturday Sunday Fixed off in a week

Transport: Transport both Pick-up as well as Drop facility

Job title: Associate

Location: Bangalore

Objective and responsibility

Position summary:

The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.

Roles and Responsibilities:

• Understand the basic professional standards and established procedures, policies before taking action and making decisions

• Processing claims and handling calls, as per the process guidelines

• Adhering to the service level and understanding Quality & Auditing parameters

• Assume responsibility for work and coordinating efforts

• Meeting assigned productivity goals

• Adhere to attendance and punctuality norms

• Acquiring knowledge & skills of related areas of the process

• Interpersonal relationship at work with peers, supervisors and should not have any recorded

• Experience

  0 - 1 Years

• No. of Openings

  3

• Education

  B.A, B.Arch, B.B.A, B.C.A, B.Com, BDS, Bachelor of Hotel Management, B.Pharma, B.Sc

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office