Urgent Opening For Customer Support Voice Process

Sagility

Qualification: Graduates (No Engineering & Tech Graduates, No Masters Degree)

Experience: Fresher/0 12 Months

Shifts & Weekly Offs: Rotational Night Shifts with 2 days Saturday Sunday Fixed off in a week

Transport: Transport both Pick-up as well as Drop facility

Job title: Associate

Location: Bangalore

Objective and responsibility

Position summary:

The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.

Roles and Responsibilities:

Understand the basic professional standards and established procedures, policies before taking action and making decisions

Processing claims and handling calls, as per the process guidelines

Adhering to the service level and understanding Quality & Auditing parameters

Assume responsibility for work and coordinating efforts

Meeting assigned productivity goals

Adhere to attendance and punctuality norms

Acquiring knowledge & skills of related areas of the process

Interpersonal relationship at work with peers, supervisors and should not have any recorded

• Experience

  0 - 1 Years

• No. of Openings

  3

• Education

  B.A, B.Arch, B.C.A, B.B.A, B.Com, BDS, Bachelor of Hotel Management, B.Pharma, B.Sc

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office