Customer Support Executive (Female)

Petbacker India Pvt Ltd

1 - 2 Years
3 Openings
1.3-1.8 Lac/Yr
Ahmedabad
Face-to-Face interview

Key Skills

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Job Description

Address the queries and complaints of clients using the companys portal.

Effective communication both written and verbal, is essential for chat support executives to convey information clearly and provide accurate assistance to customers.

Managing disputes to developing plans to enhance the client experience generally and promote loyalty

Responding to customer inquiries within company hours

Collecting and analyzing customer feedback

Willingness to learn about products, services, and company policies to provide accurate information to customers.

Willing to commit to taking turns working rotating shifts which includes weekends and public holidays

Desired Candidate Profile

Problem-solving skills

Clear communication skills

Ability to use positive language

Can speak and write in English

Willingness to learn

Perks and Benefits

Pressure free environment

Chance to work with an international level startup

Experience
1 - 2 Years
No. of Openings
3
Education
B.Com, Higher Secondary
Role
customer support executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Petbacker India Pvt Ltd

In this day and age, life is understandably hectic for many pet parents. With commitments at work, time out with friends and family, full time attention to our pets are usually not a possibility. So whether you are having late nights at work, out on a holiday or simply need a break and need pet sitting, in home boarding, daycare, dog walking or even pet grooming, PetBacker is here to connect you with other pet lovers who are ready to help you take care of your pets like it were part of their family, belly rubs and hugs included.