Senior Customer Support Executive

Osone Academy

Team Leader-Tele Calling is responsible for ensuring that Tele-calling Staff have the knowledge and skills to answer donor’s questions, requests for support Team Leader-Tele Calling has additional responsibility for meeting sales and profitability targets.

The performance of individual callers is essential to the success of a call centre. Team Leader-Tele Calling is responsible for recruiting, training, managing, and monitoring callers so that they have the skills and knowledge to meet the targets and fundraising objectives.

Training programs must ensure that Callers have good knowledge about leprosy and services of the organisation, most importantly customer handling skills.

Team Leader-Tele Calling uses various metrics to assess Callers performance.

• Experience

  2 - 5 Years

• No. of Openings

  5

• Education

  Any Bachelor Degree

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office