Senior Customer Support Executive

Osone Academy

2 - 5 Years
5 Openings
3.0-4.5 Lac/Yr
Nagercoil
Face-to-Face interview

Key Skills

Team Handling Communication Skills Leadership Skills Time Management Customer Support

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Job Description

Team Leader-Tele Calling is responsible for ensuring that Tele-calling Staff have the knowledge and skills to answer donor’s questions, requests for support Team Leader-Tele Calling has additional responsibility for meeting sales and profitability targets.

The performance of individual callers is essential to the success of a call centre. Team Leader-Tele Calling is responsible for recruiting, training, managing, and monitoring callers so that they have the skills and knowledge to meet the targets and fundraising objectives.

Training programs must ensure that Callers have good knowledge about leprosy and services of the organisation, most importantly customer handling skills.

Team Leader-Tele Calling uses various metrics to assess Callers performance.

Experience
2 - 5 Years
No. of Openings
5
Education
Any Bachelor Degree
Role
Customer Support Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Osone Academy

We, Osone NEET academy, one of the best neet academies, pave ways for students to learn better and with ease and help them face their competitive exams like NEET, JEE etc. Our motto is to place our students in best institutions especially in government organisations.