Customer Support Executive
Openmind Services Ltd

Key Skills

Customer Relationship Customer Care Outbound Calling Customer Handling Customer Support Customer Service Cold Calling Customer Management Call Center Customer Communication

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Job Description

Associate will be responsible for handling incoming and outbound calls from customers/Patients.

Answer calls professionally to provide information about Doctor schedule, hospital services,

book and cancel appointments, or obtain details of complaints.

Keep records of customer interactions and transactions, recording details of inquiries, complaints,

and comments, as well as actions taken in the CRM.

Yashika HR

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  • Experience

    0 - 1 Years

  • No. of Openings

    10

  • Education

    B.A, BAMS, B.B.A, B.C.A, B.Com, BDS, B.Pharma, B.Sc, Any Bachelor Degree, Professional Degree

  • Role

    Customer Support Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    Gandhinagar - Ahmedabad Rd, GIDC Bhat, estate, Ahmedabad, Gujarat

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About Openmind Services Ltd

Home Overview
Open Mind has fully integrated centers spread in 4 different locations. All centers are equipped with latest Servers, with proper Disaster Management recovery policy in place.

We have a solution to any outsourcing problem you may have- or may dream of!

Mind is like a Parachute It works only when it is Open Dalai Lama

We at Open Mind believe in the Philosophy of working for our clients, looking out for their pain areas and working out an appropriate solution for them. We have expertise in both Voice and Non Voice based activities especially in the field of Helpdesk management, customer care and Patient Care (Tele Medicine).
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