Customer Support Executive

Key Skills

Customer Service Customer Support Customer Handling Hindi Speaking Communication Skills English Language

Job Description

Were looking for a Customer Support Executive to our company ONROADZ CAR RENTALS PVT LTD who can provide excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!

Roles and responsibilities for Customer support executive :

Provide customer support through phone and chat

Serve as a point of contact for customer support and complaints

Proactively identify, investigate, and resolve recurring customer support issues

Maintain appropriate files regarding each customer interaction

Contribute to the development of future customer support processes

Communicate effectively with peers and managers

Communicate to customers during outbound phone calls

Verifies customer requests are accurate and consistent Manage large amounts of incoming phone calls

Handle cancellations and renewals

Provide account information and status

Manage all customer issues and requests

Develop and improve customer experience

Requirements for Customer Support Executive:

Minimum 2+ years of Proven experience in customer support.

Sound problem-solving skills to find the root cause of customer issues.

Ability to do multi-task, prioritize, and manage time effectively

Excellent verbal and written communication in English Strong analytical skills

Strong customer service skills

High school diploma or equivalent degree

Contact Person: Gobika HR
  • Experience

    0 - 4 Years

  • No. of Openings

    5

  • Education

    Higher Secondary, Any Bachelor Degree

  • Role

    Customer Support Executive

  • Industry Type

    Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Onroadz Car Rentals Private Limited

Onroadz is the best car rental provider offering a variety of brand new cars for rent at an affordable price. To make your drive hassle-free without any disappointments, choose us as your travel partner. Instead of buying a car for your travel, renting out your own board self-drive cars from Onroadz is the easiest way to save money. We offer top car rental services with all the facilities covered in a single package to make your drive convenient at a reasonable cost. We offer affordable rental services and provides the car without the hassles of filling fuels, with No hidden cost and breakdown problems. We offer hatchback, sedan, SUV and all premium and super-premium cars for your outstation and personal needs.
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