Customer Support Executive (Full Time)

Onactive

0 - 1 Years
5 Openings
Not Disclosed
Posted 24 days ago
Face-to-Face interview
Jaipur

Key Skills

Voice Process Chat Process

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Job Description

Customer Support Executive (Voice and Chat Process )

Blended Process

Preferred (English )

Job type

Full-time

experience- (0-)/ Freshers can also apply

English (required)

Roles and responsibilities:

Provide accurate information about products, services, pricing, and promotions.

Assist customers with order placement, tracking, cancellations, and returns.

Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible.

Requirements:

12th/any Graduate

Good Communication skills preferred

Good typing speed.

Positive attitude towards customer handling

Problem solving skills

Experience required min 6 months and above.

Prefer candidate who has a chat and voice support experience.

We are also accepting applications for this profile from customer care executive, customer support executive, customer care representative, customer support specialist

Experience
0 - 1 Years
No. of Openings
5
Education
Any Bachelor Degree
Role
Customer Support Executive
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home

About Onactive

OnActive Consulting is a professional business consulting firm based in Jaipur, Rajasthan. We provide IT and Management Consulting services.

Management Consulting

Process Improvement

Project Management

Implementation Support

Weve offered our services to various segments. For all our Clients, weve focused on establishing and maintaining a sound strategic planning process. Our combination of strategy, quality and expertise has brought repeated success throughout.