Customer Support Executive - Delhi

Om Sai Group Consultancy

Hiring of International -Customer Support Executive- US Based (Blended Process) Male Only with 1-5 years Experience at Preet Vihar, Delhi

Position: Customer Support Executive- US Based (Voice +Chat)

Salary Package: 35k to 45k

Experience: at least 1-5 yrs. into international process- (Voice + Chat)

Job Location: Preet Vihar, Delhi

Working Date and Hours: Monday Friday (7 PM to 5 AM) - Night

Gender: Male Only

Qualification: Any

Requirement:

Excellent Communication skills in English (Written/Verbal) are the foremost priority.

Must have experience in international voice+ Chat process

Good customer service skills

Prior experience in international BPO voice and chat process

Job Responsibilities:

To provide a seamless experience addressing customers and questions or issues over the Phone and Chat.

customer service representative usually communicates with an international client

Their work is to take calls and answer queries, answer via email as well.

They promote keep track of shipments to ensure that they will be delivered on time.

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Interview Process: After resume shortlisted- Face to face

If you are interested please email your updated resume at or contact @ as soon as possible.

Regards,

Varun (Hr) -

• Experience

  1 - 7 Years

• No. of Openings

  2

• Education

  Diploma, Advanced/Higher Diploma, Professional Degree

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  varun.osg777@gmail.com