Customer Support Executive

  • icon job experience 0 - 2 Years
  • icon job opening 50 Openings
  • icon salary Not Disclosed
  • icon job location Chennai
  • Face-to-Face interview Face-to-Face interview

Job Description

We are looking for 50 Customer Support Executive Posts in Chennai, Tamil Nadu,Tamil Voice process, Basic Computers, Basic Computers and Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, , , , , , , BDS, BAMS, BHM, ma, , /

Airtel Tamil voice process

DTH ( tv dish )

Job Role

Customer Support Executive

No sales No target

Very easy process

Must have very good fluency in Tamil

Job Description

There are four voice process

1st process

Must handle customer queries

Retain the customer in Airtel

Must collect the feedback

2nd process

Must explain the DTH plans to the customer

Help them in renew the plans

3rd process

Must give a reminder call to the customer before their tv dish recharge gets over

4th process

This is about Airtel wifi

Support the customer in wifi

All the four process has no targets

Working hour

9 am to 6 pm

Only 8 hours login

1 hour break

Week offs

There are 6 working days

1 week off in a week

That will be in rotation basis

In a month
  • Experience

    0 - 2 Years

  • No. of Openings

    50

  • Education

    B.A, B.C.A, B.Com, Diploma, Advanced/Higher Diploma, Higher Secondary, Any Bachelor Degree, Professional Degree, Secondary School, Vocational Course

  • Role

    Customer Support Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Om Innovation Call Services Pvt. Ltd.

OICS, setup in June, 2005 headquartered in New Delhi, with branches in Mumbai, Kolkata, Chennai, Bangalore, Ahmadabad and Pune, has been a successful pioneer in providing end to end services to its Clients.

Its an ISO 90012000 certified first-class Domestic Call Center equipped with all the latest & best of the technologies used in the industry i.e. Dialer (Predictive/Preview), ACD Voice Loggers for 100% call recording, call barging & call monitoring.
Read More...
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