Company Description
Learnfly is a leading online e-learning marketplace based in New Delhi. Our platform offers thousands of courses to individuals and corporate employees, aiming to enhance their skills and achieve personal and professional goals. With a global instructor base, we provide high-quality course materials, virtual labs, quizzes, assignments, and simulations developed by industry experts.
Role Description
This is a full-time on-site role for a Customer Service Executive (International process). As a Customer Service Executive, you'll be responsible for providing excellent customer support and ensuring customer satisfaction. Your day-to-day tasks will include addressing customer inquiries, resolving issues, and managing customer service operations.
Qualifications
Strong interpersonal skills and ability to communicate effectively with customers
Experience in customer support or customer service management
Ability to maintain a high level of customer satisfaction
Knowledge of customer service best practices and strategies
Excellent problem-solving and decision-making skills
Ability to work well in a team and collaborate with cross-functional teams
Proficiency in using customer service software and tools
A strong commitment to providing exceptional customer service
Bachelor's degree in a relevant field is preferred
Perks and benefits
5 days working (Monday - Friday) - Sat and Sun fixed off.
Day shift - 9am to 6pm
Location - Janakpuri, New Delhi
Salary - upto 25K
Experience
0 - 2 Years
No. of Openings
1
Education
Higher Secondary, Secondary School
Role
customer support executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
0 - 2 Years
1 Openings
1.5-3.0 Lac/Yr
Face-to-Face interview
Similar Jobs
