Customer Support Executive - Delhi (Only Females)

Learnfly Edtech Pvt Ltd

Company Description

Learnfly is a leading online e-learning marketplace based in New Delhi. Our platform offers thousands of courses to individuals and corporate employees, aiming to enhance their skills and achieve personal and professional goals. With a global instructor base, we provide high-quality course materials, virtual labs, quizzes, assignments, and simulations developed by industry experts.

Role Description

This is a full-time on-site role for a Customer Service Executive (International process). As a Customer Service Executive, you'll be responsible for providing excellent customer support and ensuring customer satisfaction. Your day-to-day tasks will include addressing customer inquiries, resolving issues, and managing customer service operations.

Qualifications

Strong interpersonal skills and ability to communicate effectively with customers

Experience in customer support or customer service management

Ability to maintain a high level of customer satisfaction

Knowledge of customer service best practices and strategies

Excellent problem-solving and decision-making skills

Ability to work well in a team and collaborate with cross-functional teams

Proficiency in using customer service software and tools

A strong commitment to providing exceptional customer service

Bachelor's degree in a relevant field is preferred

Perks and benefits

5 days working (Monday - Friday) - Sat and Sun fixed off.

Day shift - 9am to 6pm

Location - Janakpuri, New Delhi

Salary - upto 25K

• Experience

  0 - 2 Years

• No. of Openings

  1

• Education

  Higher Secondary, Secondary School

• Role

  customer support executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office