Customer Support Executive

Kazam Ev Tech Private Ltd

Education qualification:

- Any graduate with good analytical skills (BCA / BSC Computer science background preferred)

- 1 to 3 years of experience

Desired skills:

- Self motivated with excellent communication skills in English, Hindi/Kannada/Tamil/Marathi/Telugu.

- Ability to provide responses from simple to complex queries and deliver customer delight.

- Past experience with ERP support

- Exposure to working in Startup ecosystem is desired

Job description:

- Responsible for providing effective and timely resolution to customer queries.

- Responsible for providing support via call and via chat

- Should align on TAT and SLA standards set by the company

- Escalate necessary cases to the right team

- May be required to perform other tasks as assigned

- Must be flexible to work in rotational shifts and extended hours during high volumes

Requirement: Someone with an Electrical/Mathematical Background preferred.

:Candidates staying in Bangalore.

• Experience

  0 - 4 Years

• No. of Openings

  2

• Education

  B.C.A, B.E, Diploma, Any Bachelor Degree

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office